Paxful rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
47,467
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 03, 2026 | 4.0 | 47,467 | |
| Jan 02, 2026 | 4.0 | 47,467(-4) | |
| Dec 30, 2025 | 4.0 | 47,471(-5) | |
| Dec 29, 2025 | 4.0 | 47,476 | |
| Dec 28, 2025 | 4.0 | 47,476 | |
| Dec 27, 2025 | 4.0 | 47,476 | |
| Dec 26, 2025 | 4.0 | 47,476(-9) | |
| Dec 25, 2025 | 4.0 | 47,485(-123) | |
| Dec 24, 2025 | 4.0 | 47,608(-139) | |
| Dec 23, 2025 | 4.0 | 47,747 |
📊 AI Summary
Paxful currently holds a strong rating, primarily driven by a high volume of 5-star reviews, suggesting many users have positive experiences. However, a significant number of 1-star and 2-star reviews indicate recurring, severe issues that negatively impact a segment of the user base. The overall sentiment is mixed, leaning positive due to the high volume of top ratings, but serious concerns regarding support and transaction issues must be addressed.
What customers like
- Users frequently praise the platform for being a reliable way to buy and sell cryptocurrency, especially using gift cards.
- Many positive reviews mention fast transaction speeds and ease of use for peer-to-peer trading.
- Some long-term users express satisfaction with the platform's stability and accessibility over time.
Main concerns
- A recurring major complaint involves frozen or locked accounts without clear explanation or resolution.
- Numerous users report extremely slow or non-existent customer support when issues arise, leading to lost funds or prolonged disputes.
- Several negative reviews detail issues with trade reversals or unfair dispute outcomes favoring the counterparty.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano