Parallels rating history
Software as a Service (SaaS) / Virtualization SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,757
Verified customer feedback
Recent Change
About Parallels
Parallels is a technology company specializing in virtualization software, primarily known for Parallels Desktop, which allows users to run Windows on Mac computers. They also offer enterprise solutions like Parallels RAS (Remote Application Server) for virtual app and desktop management, and cloud-based services.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.1 | 1,757(+1) | |
| Jan 08, 2026 | 2.1 | 1,756 | |
| Jan 07, 2026 | 2.1 | 1,756 | |
| Jan 06, 2026 | 2.1 | 1,756 | |
| Jan 05, 2026 | 2.1 | 1,756 | |
| Jan 04, 2026 | 2.1 | 1,756 | |
| Jan 03, 2026 | 2.1 | 1,756(+2) | |
| Jan 02, 2026 | 2.1 | 1,754(+1) | ↑+0.10 |
| Jan 01, 2026 | 2.0 | 1,753 | |
| Dec 31, 2025 | 2.0 | 1,753 |
📊 AI Summary
Parallels has a very low overall rating of 2.2/5 based on 1744 reviews, indicating widespread customer dissatisfaction. The primary complaints revolve around aggressive and non-transparent auto-renewal practices, difficulty obtaining refunds, and poor customer support experiences. While the website highlights positive use cases for their virtualization software, customer reviews are overwhelmingly negative regarding billing and support.
What customers like
- Software is effective for running Windows on Mac (when working)
- Trusted by over 7 million Mac users worldwide (company claim)
- Offers solutions for various audiences including students, educators, and enterprises
Main concerns
- Aggressive and non-transparent auto-renewal subscriptions without clear notice
- Refusal to issue refunds for unwanted renewals or recent purchases
- Horrible, unresponsive, and inaccessible customer support (email only, long wait times)
💡 About This Data
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AI Analysis
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