Online Cycling Gear rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
2,051
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 3.4 | 2,051(-2) | |
| Jan 07, 2026 | 3.4 | 2,053 | |
| Jan 06, 2026 | 3.4 | 2,053 |
📊 AI Summary
Customer sentiment for Online Cycling Gear is generally positive, reflected by the high current rating, with many users praising the quality of the gear and the speed of delivery. However, a notable minority of recent reviews point to significant issues with customer service responsiveness and difficulties with returns processing. The overall experience seems highly dependent on whether the customer encounters an issue requiring support.
What customers like
- Gear quality is frequently described as excellent and durable, with one user noting the 'best quality helmet' they've owned.
- Fast shipping and delivery times are a common point of praise, often exceeding expectations.
- Product selection, particularly for specialized components, is considered extensive and well-curated.
Main concerns
- Customer service response times are severely criticized, with multiple reports of emails going unanswered for over a week.
- The returns and exchange process is described as slow, complicated, and frustrating.
- A few reviews mentioned receiving incorrect sizing or slightly damaged packaging upon arrival.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano