Old Republic Home Protection rating history
Historical rating trends and review volume analysis
Current Rating
4.1
4.1
Total Reviews
14,347
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.1 | 14,347 | |
| Jan 07, 2026 | 4.1 | 14,347 | |
| Jan 06, 2026 | 4.1 | 14,347(+2) | |
| Jan 05, 2026 | 4.1 | 14,345 |
📊 AI Summary
Customer sentiment for Old Republic Home Protection appears largely positive, evidenced by a high current rating and a significant majority of 5-star reviews. Common positive feedback centers on the ease of service and the helpfulness of technicians, while recurring negative issues involve slow claims processing and difficulties with contractor scheduling.
What customers like
- Technicians are frequently described as professional, knowledgeable, and prompt in addressing issues.
- Customers appreciate the straightforward process for setting up service calls and the quality of the repairs completed.
- The value proposition, especially when compared to other providers, is often cited as a reason for satisfaction.
Main concerns
- A major recurring complaint is the significant delay in getting claims approved and service scheduled, sometimes taking weeks.
- Several reviews mention difficulties coordinating with third-party contractors assigned by Old Republic, leading to missed appointments or poor communication.
- Some users report unexpected denials or limitations on coverage that were not clearly explained upfront.
Key Themes
Service Speed and ResponsivenessContractor Quality and CoordinationClaims Processing EfficiencyTechnician Professionalism
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano