Odoo rating history
SaaS / ERP SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
945
Verified customer feedback
Recent Change
About Odoo
Odoo provides an open-source suite of integrated business applications, including ERP and CRM functionalities, designed to cover all company needs from sales and accounting to inventory and HR. They offer a highly customizable platform that can be deployed via their cloud infrastructure (Odoo.sh) or self-hosted, catering to businesses of all sizes across numerous industries.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.4 | 945(+2) | ↑+0.10 |
| Jan 08, 2026 | 3.3 | 943 | |
| Jan 07, 2026 | 3.3 | 943(+2) | |
| Jan 06, 2026 | 3.3 | 941(+2) | |
| Jan 05, 2026 | 3.3 | 939 | |
| Jan 04, 2026 | 3.3 | 939 | |
| Jan 03, 2026 | 3.3 | 939(+2) | |
| Jan 02, 2026 | 3.3 | 937 | |
| Jan 01, 2026 | 3.3 | 937(+2) | |
| Dec 31, 2025 | 3.3 | 935 |
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📊 AI Summary
Odoo receives a mixed overall rating of 3.4/5, largely driven by strong praise for its highly responsive and knowledgeable customer support team, excellent value for money, and software flexibility. However, significant negative feedback centers on billing practices, unexpected hidden costs, and issues with implementation timelines and API functionality.
What customers like
- Excellent, timely, and knowledgeable customer support across various channels.
- High value for money, especially given the breadth of included applications.
- High degree of customization and flexibility for various business needs.
Main concerns
- Billing starts before implementation is complete, leading to paying for unused time.
- Claims of hidden costs beyond the advertised per-user fee (e.g., on Odoo.sh).
- Issues reported with core functionality like the API not working as expected.
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AI Analysis
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