Norton Family rating history
Security Software and ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Norton Family
Norton Family provides comprehensive digital security and protection services, primarily focusing on antivirus, identity theft protection (LifeLock), and general device security for personal use. They offer solutions to safeguard users' data, activities, and finances against online threats, scammers, and bandits.
📋 Rating Snapshots
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📊 AI Summary
Norton Family enjoys a very high overall rating (4.6/5) driven by long-term customer loyalty and strong trust in their security products. Users frequently praise the effectiveness of their protection, excellent customer service, and the value provided by bundled services like LifeLock. Key concerns revolve around pricing, perceived upselling of features, and usability challenges for less tech-savvy or elderly users.
What customers like
- Highly effective protection against online threats, scammers, and bandits.
- Excellent and reliable customer service, including guidance during identity theft incidents.
- Strong brand loyalty, with many users having trusted the product for over 15-20 years.
- Valuable integration with LifeLock Identity Theft Services.
Main concerns
- Pricing is considered expensive by some users, with requests for senior/military discounts.
- Some users experience too many popups or feel protections are being removed and offered as add-ons.
- Configuration and terminology can be difficult for elderly users who are not computer savvy.
- Occasional issues with the latest software versions despite long-term loyalty.
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