Norton Computer Tune Up rating history
Technical Support ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
61,942
Verified customer feedback
Recent Change
About Norton Computer Tune Up
Norton Computer Tune Up offers a one-time service designed to restore the performance of older PCs and Macs by optimizing settings, clearing memory, and removing unnecessary files. This service is provided remotely by Norton-certified technicians for a fixed fee, positioning itself as a cost-effective alternative to buying new hardware or using traditional repair shops. The service is part of the broader Norton ecosystem, which includes security and identity protection products.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.7 | 61,942(+72) | |
| Jan 09, 2026 | 4.7 | 61,870(+68) | |
| Jan 08, 2026 | 4.7 | 61,802(+108) | |
| Jan 07, 2026 | 4.7 | 61,694(+75) | |
| Jan 06, 2026 | 4.7 | 61,619(+78) | |
| Jan 05, 2026 | 4.7 | 61,541(+76) | |
| Jan 04, 2026 | 4.7 | 61,465(+79) | |
| Jan 03, 2026 | 4.7 | 61,386(+104) | |
| Jan 02, 2026 | 4.7 | 61,282(+77) | |
| Jan 01, 2026 | 4.7 | 61,205 |
📊 AI Summary
Norton Computer Tune Up enjoys a very high overall rating of 4.6/5 from a large volume of reviews, indicating strong customer satisfaction with its security products and support services. Customers frequently praise the long-term trust, comprehensive protection (including LifeLock integration), and the helpfulness of customer service staff. The primary concerns revolve around the high cost of services and occasional difficulties with configuration or excessive pop-ups for less tech-savvy users.
What customers like
- High level of trust and long-term customer loyalty (many users for 15+ years)
- Excellent customer service, with staff described as helpful and knowledgeable, especially for non-savvy users
- Strong security protection, often cited as superior to competitors and providing peace of mind
Main concerns
- Services are considered expensive, with requests for senior or military discounts
- Some users find configuration difficult due to technical terminology, especially for elders
- Occasional issues with excessive pop-ups or upselling of additional features
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