Nextcar rating history

Historical rating trends and review volume analysis

Current Rating

2.4
2.4

Total Reviews

7,740

Verified customer feedback

Recent Change

+1new reviews
📈

Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
2.4
7,740(+1)
Jan 09, 2026
2.4
7,739(+1)
Jan 08, 2026
2.4
7,738(+1)
Jan 07, 2026
2.4
7,737(+1)
Jan 06, 2026
2.4
7,736(+2)
Jan 05, 2026
2.4
7,734
Jan 04, 2026
2.4
7,734
Jan 03, 2026
2.4
7,734(+1)
Jan 02, 2026
2.4
7,733(+1)
Jan 01, 2026
2.4
7,732

📊 AI Summary

Nextcar generally receives positive feedback, evidenced by a high volume of 5-star reviews, with customers frequently praising the ease of the booking process and the quality/cleanliness of the vehicles provided. However, recurring negative feedback centers on unexpected extra charges upon return and occasional issues with the vehicle's condition upon pickup, suggesting inconsistency in the final inspection process.

What customers like

  • Booking process is consistently described as 'easy' and 'straightforward'.
  • Customers appreciate the 'clean' and 'well-maintained' condition of the cars received.
  • Several reviews mention the 'friendly' and 'efficient' staff at the pickup location.

Main concerns

  • Significant frustration regarding 'hidden fees' or 'unexpected charges' added after the rental period.
  • Some customers reported receiving vehicles that had minor mechanical issues or required immediate cleaning upon collection.
  • Difficulty reaching customer service for dispute resolution regarding billing errors.

Key Themes

Pricing Transparency and Billing AccuracyVehicle Quality and CleanlinessEase of Digital Booking

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano