Nextcar rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
7,740
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.4 | 7,740(+1) | |
| Jan 09, 2026 | 2.4 | 7,739(+1) | |
| Jan 08, 2026 | 2.4 | 7,738(+1) | |
| Jan 07, 2026 | 2.4 | 7,737(+1) | |
| Jan 06, 2026 | 2.4 | 7,736(+2) | |
| Jan 05, 2026 | 2.4 | 7,734 | |
| Jan 04, 2026 | 2.4 | 7,734 | |
| Jan 03, 2026 | 2.4 | 7,734(+1) | |
| Jan 02, 2026 | 2.4 | 7,733(+1) | |
| Jan 01, 2026 | 2.4 | 7,732 |
📊 AI Summary
Nextcar generally receives positive feedback, evidenced by a high volume of 5-star reviews, with customers frequently praising the ease of the booking process and the quality/cleanliness of the vehicles provided. However, recurring negative feedback centers on unexpected extra charges upon return and occasional issues with the vehicle's condition upon pickup, suggesting inconsistency in the final inspection process.
What customers like
- Booking process is consistently described as 'easy' and 'straightforward'.
- Customers appreciate the 'clean' and 'well-maintained' condition of the cars received.
- Several reviews mention the 'friendly' and 'efficient' staff at the pickup location.
Main concerns
- Significant frustration regarding 'hidden fees' or 'unexpected charges' added after the rental period.
- Some customers reported receiving vehicles that had minor mechanical issues or required immediate cleaning upon collection.
- Difficulty reaching customer service for dispute resolution regarding billing errors.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano