National Processing rating history

Fintech / Merchant Services

Historical rating trends and review volume analysis

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Current Rating

2.2
2.2

Total Reviews

67

Verified customer feedback

About National Processing

National Processing is a merchant services provider offering payment processing solutions for various businesses, including in-person, eCommerce, and ACH (eCheck) services. They provide different pricing tiers and POS systems tailored to industries like Retail, Food & Beverage, and Health & Wellness. The company emphasizes saving businesses money through competitive rates and 24/7 U.S.-based support.

🏢 Financial ServicesPayment ProcessingMerchant ServicesACH ProcessingPOS SystemsCredit Card Processing
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
2.2
67
Jan 09, 2026
2.2
67
Jan 08, 2026
2.2
67
Jan 07, 2026
2.2
67
Jan 06, 2026
2.2
67
Jan 05, 2026
2.2
67
Jan 04, 2026
2.2
67
Jan 03, 2026
2.2
67
Jan 02, 2026
2.2
67
Jan 01, 2026
2.2
67

📊 AI Summary

National Processing has an overwhelmingly negative reputation, reflected in its 2.2/5 rating from 66 reviews. The primary complaints center on abysmal customer support, deceptive pricing practices involving hidden fees, and unreliable service execution. While a few reviews mention positive initial support experiences, the vast majority report severe frustration, long wait times, and feeling misled by sales promises.

What customers like

  • One reviewer noted great customer service response times and help resolving issues within the first couple of months.
  • One reviewer using ACH only stated that the service 'works'.
  • The website claims to offer competitive pricing and 24/7 U.S.-based support.

Main concerns

  • Customer support is frequently described as a 'complete disaster,' involving extremely long hold times, disconnections, and unhelpful staff.
  • Widespread reports of deceptive sales tactics, hidden fees, and pricing that does not match initial quotes, leading to accusations of being 'scamming thieves'.
  • Issues with service reliability, including delayed fund holds, slow processing times, and lack of customer notifications (e.g., payment failure receipts).

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