Nastygal rating history
Historical rating trends and review volume analysis
Current Rating
2.8
2.8
Total Reviews
10,462
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 14, 2026 | 2.8 | 10,462 | |
| Jan 13, 2026 | 2.8 | 10,462 |
📊 AI Summary
Customer sentiment for Nastygal on Trustpilot appears mixed, with a significant volume of reviews indicating issues primarily related to shipping, returns, and customer service responsiveness, despite some positive mentions of product quality and style.
What customers like
- Customers appreciate the trendy and stylish nature of the clothing.
- Some users report receiving items they are happy with regarding fit and look.
- Occasional positive feedback on the speed of delivery when issues are not present.
Main concerns
- Widespread complaints about extremely slow or non-existent shipping updates and delivery times.
- Significant frustration regarding the difficulty and slowness of processing returns and receiving refunds.
- Poor customer service experience, often citing unhelpful responses or inability to resolve issues.
Key Themes
Shipping and Fulfillment DelaysReturns and Refund ProcessingCustomer Support ResponsivenessProduct Style vs. Operational Issues
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano