MYKA (Theo Grace) rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
MYKA (Theo Grace) maintains a strong overall rating on Trustpilot, driven by high satisfaction with the quality and appearance of the personalized jewelry. However, a significant portion of recent negative feedback centers on issues with shipping delays, incorrect orders, and difficulties reaching customer service for resolutions.
What customers like
- Customers frequently praise the beauty and quality of the personalized necklaces, noting they look 'stunning' and are 'exactly as pictured'.
- The jewelry is often described as a perfect gift, with many reviewers expressing happiness with the final product's aesthetic appeal.
- Several reviews mention the items arriving in good condition and meeting expectations for a personalized piece.
Main concerns
- Significant complaints regarding extremely long shipping times, with some orders taking weeks or months longer than initially promised.
- Issues with receiving the wrong item, incorrect personalization, or damaged products upon arrival.
- Difficulty and frustration when attempting to contact customer support for tracking updates or issue resolution, often citing slow or non-existent responses.
Key Themes
Product Quality vs. Fulfillment SpeedCustomer Service ResponsivenessAccuracy of Personalized Orders
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