MyHeritage rating history
Historical rating trends and review volume analysis
Current Rating
4.2
4.2
Total Reviews
81,332
Verified customer feedback
Recent Change
+94new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 05, 2026 | 4.2 | 81,332(+94) | |
| Jan 04, 2026 | 4.2 | 81,238(+47) | |
| Jan 03, 2026 | 4.2 | 81,191(+67) | |
| Jan 02, 2026 | 4.2 | 81,124(+56) | |
| Jan 01, 2026 | 4.2 | 81,068(+120) | |
| Dec 31, 2025 | 4.2 | 80,948(+188) | |
| Dec 30, 2025 | 4.2 | 80,760(+180) | |
| Dec 29, 2025 | 4.2 | 80,580(+101) | |
| Dec 28, 2025 | 4.2 | 80,479(+77) | |
| Dec 27, 2025 | 4.2 | 80,402 |
📊 AI Summary
MyHeritage maintains a very high overall rating based on a large volume of reviews, indicating strong customer satisfaction. Positive feedback frequently praises the ease of use and the quality of the DNA matching and family tree features. However, recurring negative comments focus on unexpected subscription costs and difficulties with customer service responsiveness.
What customers like
- DNA matching accuracy and the ability to find relatives
- User-friendly interface for building and managing family trees
- The value derived from the historical record collections
Main concerns
- Unexpected recurring charges or difficulty canceling subscriptions
- Slow or unhelpful customer support when issues arise
- Frustration with the cost of accessing certain records or features after initial purchase
Key Themes
Subscription/Billing TransparencyDNA Matching UtilityPlatform UsabilityCustomer Support Quality
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano