McAfee Antivirus rating history
Software as a Service (SaaS)Historical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About McAfee Antivirus
McAfee Antivirus provides comprehensive digital security solutions, including antivirus protection, VPN services, identity theft monitoring, and device management tools for both individual and family use. They offer various subscription tiers under the McAfee+ umbrella, ranging from basic device protection to advanced identity and privacy services.
📋 Rating Snapshots
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📊 AI Summary
McAfee Antivirus receives overwhelmingly negative feedback, reflected in its 1.3/5 rating from over 3000 reviews. Customers frequently report severe issues with billing, aggressive marketing tactics, poor customer support, and software functionality problems, overshadowing any potential positive aspects of the core security product.
What customers like
- The software is recognized by IT experts as having good anti-virus capabilities (Review 12).
- The company offers a wide range of security features including VPN, identity monitoring, and parental controls on its website.
- Some plans offer advanced features like identity theft coverage and expert setup assistance.
Main concerns
- Aggressive and harassing marketing, including constant emails about expired security and pop-ups urging upgrades.
- Significant issues with billing, including unauthorized charges, incorrect subscription durations, and difficulty obtaining refunds.
- Poor customer support experience, often involving unhelpful bots, long wait times, and unresponsive communication channels.
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