Mailpoet rating history

SaaS (Software as a Service) / Plugin

Historical rating trends and review volume analysis

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Current Rating

1.7
1.7

Total Reviews

26

Verified customer feedback

About Mailpoet

MailPoet is a WordPress plugin that provides email marketing and newsletter management capabilities directly within the WordPress dashboard. It allows users to create, manage, and send emails, including newsletters, post notifications, and WooCommerce-related automated emails, leveraging their own website's infrastructure.

🏢 Email Marketing TechnologyWordPress PluginEmail MarketingNewslettersWooCommerce IntegrationDeliverability
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 07, 2026
1.7
26
Jan 06, 2026
1.7
26
Jan 05, 2026
1.7
26
Jan 04, 2026
1.7
26
Jan 03, 2026
1.7
26
Jan 02, 2026
1.7
26
Jan 01, 2026
1.7
26
Dec 31, 2025
1.7
26
Dec 30, 2025
1.7
26
Dec 29, 2025
1.7
26

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📊 AI Summary

MailPoet receives overwhelmingly negative feedback, reflected in its 1.7/5 rating, primarily due to severe issues with account suspensions, unreliable sending capabilities, and unresponsive customer support. While a few users praise the ease of use and integration within WordPress, the majority report critical failures in service delivery, especially after subscribing to paid plans.

What customers like

  • Easy to use and integrate within the WordPress dashboard.
  • Offers a free service tier for small lists (up to 1000 subscribers).
  • Good design and template customization options for newsletters.

Main concerns

  • Frequent and arbitrary suspension of sending abilities, often without clear resolution.
  • Extremely poor and unresponsive customer support, often providing automated or unhelpful responses.
  • Issues with billing, difficulty canceling subscriptions, and problems with initial setup/verification processes.

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AI Analysis

Monthly comparisons powered by GPT-5-nano