Mailgun rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,392
Verified customer feedback
Recent Change
About Mailgun
Mailgun is a transactional email API service designed for developers, offering solutions to send, receive, track, and optimize emails at scale. The platform provides a suite of tools including email delivery via API and SMTP, list validation, and email inspection to ensure high deliverability and performance for businesses.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 07, 2026 | 4.1 | 1,392(+2) | |
| Jan 06, 2026 | 4.1 | 1,390 | |
| Jan 05, 2026 | 4.1 | 1,390 | |
| Jan 04, 2026 | 4.1 | 1,390 | |
| Jan 03, 2026 | 4.1 | 1,390(-1) | |
| Jan 02, 2026 | 4.1 | 1,391(+2) | |
| Jan 01, 2026 | 4.1 | 1,389 | |
| Dec 31, 2025 | 4.1 | 1,389 | |
| Dec 30, 2025 | 4.1 | 1,389 | ↓-0.10 |
| Dec 29, 2025 | 4.2 | 1,389 |
📊 AI Summary
Mailgun generally receives very positive feedback, with customers frequently praising the platform's reliability, robust API, and exceptional customer support, often noting fast response times even on weekends. While most reviews are 5-star, some users have experienced frustration with account suspensions (often due to security issues) or initial confusion regarding sending limits.
What customers like
- Exceptional and fast customer support, often resolving issues within hours or on weekends.
- High reliability and steadfast performance for transactional email delivery.
- User-friendly dashboard, robust documentation, and flexible API implementation.
Main concerns
- Past issues with account suspensions/lockouts due to security compromises or 2FA loss.
- Initial frustration regarding sending limits for new users.
- Occasional service interruptions, though support is quick to resolve them.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano