Lovehoney rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Lovehoney maintains a very high overall rating, driven by strong positive feedback regarding product quality and fast delivery. However, a small but persistent minority of recent reviews highlight significant issues with customer service responsiveness and problems with incorrect or missing items upon arrival.
What customers like
- Products are frequently described as high quality and living up to expectations.
- Delivery speed is often praised, with many customers noting quick dispatch and arrival.
- The range and discretion of packaging are appreciated by reviewers.
Main concerns
- Significant frustration reported regarding slow or non-existent responses from customer service when issues arise.
- Multiple recent complaints about receiving incorrect items or missing components in their orders.
- Some negative reviews mention difficulties processing returns or receiving refunds promptly.
Key Themes
Product Quality & SatisfactionLogistics and Delivery SpeedCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano