Lightspeed rating history
SaaS / POS PlatformHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Lightspeed
Lightspeed is a unified point of sale (POS) and payments platform designed to power the in-person economy for various business types. They offer highly configurable systems for retail, restaurant, and golf operations, focusing on inventory management, sales optimization, and advanced business insights.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Customer sentiment for Lightspeed is overwhelmingly positive, driven primarily by exceptional, personalized customer support and knowledgeable staff who assist with onboarding and complex issues. Users frequently praise specific representatives for their expertise, patience, and proactive problem-solving, leading to high satisfaction with the platform's functionality and ability to meet unique business needs.
What customers like
- Exceptional and proactive customer service, often highlighting specific knowledgeable representatives.
- Effective onboarding process and support for setting up the system to meet specific business requirements.
- Platform offers advanced features and insights that help businesses optimize operations and boost revenue.
Main concerns
- One review mentioned a transition from a previous system (QuickBooks POS) required adjustment.
- No significant recurring negative themes were present in the provided sample reviews.
- One review mentioned an issue with a Facebook update impacting product tagging, which was resolved by support.
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