LifeLock rating history
Subscription Service / Security SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
11,649
Verified customer feedback
Recent Change
About LifeLock
LifeLock is a leading provider of identity theft protection services, offering monitoring across personal information, finances, and the dark web. The company provides proactive alerts for suspicious activity and guarantees restoration services if a customer's identity is stolen. They offer tiered subscription plans catering to individuals and families.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.8 | 11,649(+23) | |
| Jan 09, 2026 | 4.8 | 11,626(+22) | |
| Jan 08, 2026 | 4.8 | 11,604(+23) | |
| Jan 07, 2026 | 4.8 | 11,581(+13) | |
| Jan 06, 2026 | 4.8 | 11,568(+14) | |
| Jan 05, 2026 | 4.8 | 11,554(+5) | |
| Jan 04, 2026 | 4.8 | 11,549(+19) | |
| Jan 03, 2026 | 4.8 | 11,530(+18) | |
| Jan 02, 2026 | 4.8 | 11,512(+20) | |
| Jan 01, 2026 | 4.8 | 11,492 |
📊 AI Summary
Customer sentiment for LifeLock is overwhelmingly positive, with an average rating of 4.8/5 across over 10,000 reviews. Users highly value the peace of mind provided by immediate alerts regarding credit changes, dark web exposure, and potential fraud. Key themes revolve around the reliability of the monitoring system and the prompt, effective customer support during security incidents.
What customers like
- Immediate and reliable alerts for suspicious activity (credit inquiries, dark web exposure).
- Provides significant peace of mind regarding financial and identity security in the current digital climate.
- Effective customer support that quickly assists in navigating potential scams or identity issues.
Main concerns
- No explicit negative feedback was present in the provided sample reviews.
- One review mentioned forgetting about a pre-existing credit freeze, suggesting potential confusion over external credit management vs. LifeLock alerts.
- Pricing details and renewal structures are mentioned on the website but not discussed in the provided reviews.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano