Lendio rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📈 Latest Analysis
Key Factors
- Identical rating (4.6/5) in both periods
- Review summaries show no divergence in positive drivers (ease of use, specialist helpfulness) or negative drivers (slow application, approval difficulty, broker quality)
Recommendations
- Continue monitoring the consistent negative feedback themes (application speed, approval amounts, broker quality) as they persist despite the stable rating.
- Investigate the source of the minor fluctuation in review count (21674 to 21674, though the history shows minor daily changes) to ensure data consistency.
- Since the rating is stable, focus on incremental improvements to the persistent pain points identified in the summary.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|
📊 AI Summary
Lendio generally maintains a high rating, driven by positive experiences with their platform's ease of use and the helpfulness of their loan specialists. However, a significant portion of negative feedback centers on the application process being slow, the difficulty in getting approved for the desired loan amount, and issues with the quality or responsiveness of the assigned broker.
What customers like
- Loan specialists are frequently described as 'helpful' and 'knowledgeable' in guiding applicants.
- The platform is praised for being 'easy to use' and simplifying the initial loan search process.
- Customers appreciate the speed of initial contact and the variety of loan options presented.
Main concerns
- Several reviews mention the process taking 'too long' or experiencing significant delays after initial submission.
- A recurring complaint is being matched with a broker who was unresponsive or failed to follow up effectively.
- Some users expressed frustration over being denied or receiving loan offers significantly lower than requested.
Key Themes
Broker/Specialist Quality and ResponsivenessSpeed and Efficiency of the Loan ProcessPlatform Usability vs. Final Approval Success
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano