LegalZoom rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
26,619
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 05, 2026 | 4.6 | 26,619(+14) | |
| Jan 04, 2026 | 4.6 | 26,605(+18) | |
| Jan 03, 2026 | 4.6 | 26,587(+25) | |
| Jan 02, 2026 | 4.6 | 26,562(+17) | |
| Jan 01, 2026 | 4.6 | 26,545(+10) | |
| Dec 31, 2025 | 4.6 | 26,535(+28) | |
| Dec 30, 2025 | 4.6 | 26,507(+21) | |
| Dec 29, 2025 | 4.6 | 26,486(+4) | |
| Dec 28, 2025 | 4.6 | 26,482(+10) | |
| Dec 27, 2025 | 4.6 | 26,472 |
📊 AI Summary
Customer sentiment for LegalZoom appears mixed, with a significant number of 5-star reviews suggesting satisfaction with the core services, but a substantial volume of 1-star reviews indicating serious issues, often related to customer service responsiveness and unexpected fees. Positive feedback frequently praises the ease of use for basic filings, while negative experiences center on delays, difficulty reaching support, and problems with the subscription/renewal process.
What customers like
- Ease of use for initial document preparation and filing.
- Successful completion of basic legal tasks like LLC formation.
- Some users found the process straightforward when no complications arose.
Main concerns
- Extreme difficulty reaching customer service or getting timely responses.
- Complaints about unexpected or hidden fees, particularly related to renewals or upsells.
- Significant delays in processing times that exceeded initial estimates.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano