Lavu rating history
Historical rating trends and review volume analysis
Current Rating
4.5
4.5
Total Reviews
564
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.5 | 564 | |
| Jan 08, 2026 | 4.5 | 564(+1) | |
| Jan 07, 2026 | 4.5 | 563 | |
| Jan 06, 2026 | 4.5 | 563 |
📊 AI Summary
Lavu generally receives positive feedback, evidenced by a high number of 5-star reviews, with customers frequently praising the system's ease of use and robust features for restaurant management. However, recurring issues center on poor customer support responsiveness and occasional technical glitches or slow performance, which detract from the overall positive experience for some users.
What customers like
- System is very easy to use and intuitive for staff training.
- The integrated features, especially inventory management, are highly praised.
- Reliable uptime and good performance for daily operations.
Main concerns
- Customer support is frequently described as slow to respond or unhelpful when issues arise.
- Some users report occasional slowness or freezing during peak hours.
- Difficulty integrating with certain third-party hardware/software.
Key Themes
Usability and Interface DesignCustomer Service ResponsivenessFeature Set Completeness (POS/Inventory)System Performance Stability
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano