Katapult rating history
Historical rating trends and review volume analysis
Current Rating
4.4
4.4
Total Reviews
28,794
Verified customer feedback
Recent Change
+5new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.4 | 28,794(+5) | |
| Jan 09, 2026 | 4.4 | 28,789(+7) | |
| Jan 08, 2026 | 4.4 | 28,782(+10) | |
| Jan 07, 2026 | 4.4 | 28,772(+16) | |
| Jan 06, 2026 | 4.4 | 28,756(+8) | |
| Jan 05, 2026 | 4.4 | 28,748(+11) | |
| Jan 04, 2026 | 4.4 | 28,737(+6) | |
| Jan 03, 2026 | 4.4 | 28,731(+6) | |
| Jan 02, 2026 | 4.4 | 28,725(+9) | |
| Jan 01, 2026 | 4.4 | 28,716 |
📊 AI Summary
Katapult maintains a high overall rating, driven by strong positive feedback regarding the ease of the application process and the speed of receiving funds. However, a significant portion of recent negative reviews focuses on issues with customer service responsiveness and unexpected fees or payment plan complexities.
What customers like
- Application process is described as quick and straightforward.
- Customers appreciate the fast disbursement of funds after approval.
- Several users noted the flexibility of the payment options offered.
Main concerns
- Frequent complaints about difficulty reaching customer support via phone or chat.
- Concerns raised about hidden fees or unexpected charges appearing in the final payment schedule.
- Some users experienced issues with automatic payment deductions not processing correctly.
Key Themes
Speed and Accessibility of FundingCustomer Support ResponsivenessTransparency of Fees and Payment Terms
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano