Jewelers Mutual Group rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
14,649
Verified customer feedback
Recent Change
+2new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.6 | 14,649(+2) | |
| Jan 08, 2026 | 4.6 | 14,647(+6) | |
| Jan 07, 2026 | 4.6 | 14,641 | |
| Jan 06, 2026 | 4.6 | 14,641(+2) | |
| Jan 05, 2026 | 4.6 | 14,639(+2) | |
| Jan 04, 2026 | 4.6 | 14,637(+1) | |
| Jan 03, 2026 | 4.6 | 14,636 | |
| Jan 02, 2026 | 4.6 | 14,636(+2) | |
| Jan 01, 2026 | 4.6 | 14,634 | |
| Dec 31, 2025 | 4.6 | 14,634 |
📊 AI Summary
Jewelers Mutual Group maintains a very high overall rating based on a large volume of reviews, indicating strong customer satisfaction. Positive feedback frequently praises the ease of the claims process and the quality of customer service. However, a small minority of reviews point to issues with premium costs or specific claim handling delays.
What customers like
- Claims process is consistently described as easy and straightforward.
- Customer service representatives are often noted as being helpful and professional.
- The insurance coverage itself is generally viewed as comprehensive and reliable.
Main concerns
- Some customers feel the insurance premiums are too high compared to competitors.
- Infrequent reports of delays or complications during the final stages of claim settlement.
- Difficulty reaching a specific agent or department quickly during peak times.
Key Themes
Claims EfficiencyCustomer Support QualityPricing PerceptionPolicy Value
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano