Jenson USA rating history
Historical rating trends and review volume analysis
Current Rating
4.5
4.5
Total Reviews
52,340
Verified customer feedback
Recent Change
+7new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 04, 2026 | 4.5 | 52,340(+7) | |
| Jan 03, 2026 | 4.5 | 52,333(+15) | |
| Jan 02, 2026 | 4.5 | 52,318(+7) | |
| Jan 01, 2026 | 4.5 | 52,311(+20) | |
| Dec 30, 2025 | 4.5 | 52,291(+14) | |
| Dec 29, 2025 | 4.5 | 52,277(+7) | |
| Dec 28, 2025 | 4.5 | 52,270(+9) | |
| Dec 27, 2025 | 4.5 | 52,261(+15) | |
| Dec 26, 2025 | 4.5 | 52,246(+15) | |
| Dec 25, 2025 | 4.5 | 52,231 |
📊 AI Summary
Jenson USA maintains a very high overall rating based on a large volume of reviews, indicating strong customer satisfaction. Positive feedback frequently praises the quality and durability of the products, particularly regarding bike components and accessories. However, a small segment of recent reviews points to issues with shipping delays and occasional problems with customer service responsiveness.
What customers like
- Product quality is excellent, with many users noting the durability of components like handlebars and saddles.
- Fast shipping was mentioned by several customers who received their orders sooner than expected.
- The range of specialized cycling gear offered by Jenson USA is highly appreciated.
Main concerns
- Several recent reviews cited significant delays in order fulfillment and shipping times.
- A few customers experienced difficulty reaching customer support when trying to resolve order issues.
- One user mentioned receiving an item that was slightly different from the online description.
Key Themes
Product Quality & DurabilityShipping & Fulfillment SpeedCustomer Service Interaction
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano