iStock rating history
Stock Media PlatformHistorical rating trends and review volume analysis
Current Rating
Total Reviews
896
Verified customer feedback
About iStock
iStock is a stock media provider offering a vast library of royalty-free images, illustrations, vectors, and videos. The platform features curated collections, including 'Signature' and 'Essentials,' and utilizes AI generation tools for content creation. It operates on a subscription or credit-based model for accessing its media assets.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.1 | 896 | |
| Jan 08, 2026 | 1.1 | 896 | |
| Jan 07, 2026 | 1.1 | 896 | |
| Jan 06, 2026 | 1.1 | 896 | |
| Jan 05, 2026 | 1.1 | 896(+2) | |
| Jan 04, 2026 | 1.1 | 894 | |
| Jan 03, 2026 | 1.1 | 894 | |
| Jan 02, 2026 | 1.1 | 894(+1) | |
| Jan 01, 2026 | 1.1 | 893 | |
| Dec 31, 2025 | 1.1 | 893 |
📊 AI Summary
iStock receives overwhelmingly negative feedback, reflected in its 1.1/5 rating, with customers frequently accusing the company of deceptive marketing practices. The primary complaints revolve around hidden annual contracts, difficulty canceling subscriptions, and poor customer service that ignores refund requests or billing disputes. While the website showcases a large library of content, customer experiences suggest significant issues with transparency and billing practices.
What customers like
- The platform offers a wide variety of content categories including photos, illustrations, vectors, and videos.
- The website highlights curated collections and AI generation tools.
- One review noted that iStock used to be a great company with reasonable prices and good customer service (though this is historical context).
Main concerns
- Deceptive subscription practices, specifically trapping users in annual contracts after free trials without clear notification.
- Extreme difficulty in canceling subscriptions, often requiring phone calls or ignoring cancellation requests.
- Poor customer service, including ignoring billing disputes, refusing refunds, and charging more than advertised prices.
- Issues with content availability or misleading trial offers where images are not accessible.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano