Industry Rockstar rating history
Historical rating trends and review volume analysis
Current Rating
4.9
4.9
Total Reviews
363
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.9 | 363 | |
| Jan 07, 2026 | 4.9 | 363 | |
| Jan 06, 2026 | 4.9 | 363 | |
| Jan 05, 2026 | 4.9 | 363 |
📊 AI Summary
Industry Rockstar currently holds a strong rating, driven by positive feedback on the quality of their products and the helpfulness of their support team. However, recurring issues related to shipping delays and occasional problems with product durability are dampening the overall experience for some customers.
What customers like
- Exceptional customer service, with multiple mentions of support staff being 'incredibly helpful' and resolving issues quickly.
- High satisfaction with the core product quality, often described as 'premium' and 'exceeding expectations'.
- Fast processing times for orders that arrive on schedule.
Main concerns
- Frequent complaints regarding significant shipping delays, with several customers waiting weeks past the estimated delivery date.
- Reports of product durability issues after a short period of use, specifically mentioning 'parts breaking easily'.
- Difficulty reaching support via phone, leading to reliance on email which sometimes results in slow responses.
Key Themes
Customer Support EffectivenessProduct Quality vs. DurabilityLogistics and Shipping Reliability
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano