iMazing rating history
Software (Utility/SaaS)Historical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About iMazing
iMazing is a software provider offering tools for managing Apple iOS devices (iPhone, iPad, iPod) on Mac and PC. Its core functionality revolves around advanced local backups, data transfer (music, photos, messages), and file system access, offering an alternative to standard Apple sync tools like iTunes/Finder. The company also provides specialized business solutions for device provisioning, supervision, and legal data extraction.
📋 Rating Snapshots
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📊 AI Summary
iMazing enjoys overwhelmingly positive customer sentiment, highlighted by its powerful functionality that often surpasses native Apple tools for data management and transfer. Customers frequently praise the extremely fast and responsive customer support, which is adept at resolving technical issues, especially licensing problems related to hardware changes. The primary recurring friction point relates to licensing policies, particularly the perceived inflexibility when users upgrade devices or computers.
What customers like
- Exceptional and rapid customer support response times, even outside business hours.
- Powerful functionality for transferring and backing up data (music, photos, messages) independent of iCloud/iTunes.
- Software is reliable, frequently updated to support new iOS versions, and offers more control than native Apple tools.
Main concerns
- Concerns regarding the licensing model, specifically the difficulty or perceived unfairness when needing to reactivate or transfer licenses after replacing hardware (e.g., a new MacBook Pro).
- Some users expressed a preference against subscription models over perpetual licenses.
- Support instructions can occasionally be too technical for novice users.
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