IKEA rating history
Historical rating trends and review volume analysis
Current Rating
1.4
1.4
Total Reviews
28,257
Verified customer feedback
Recent Change
+4new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.4 | 28,257(+4) | |
| Jan 08, 2026 | 1.4 | 28,253(+4) | |
| Jan 07, 2026 | 1.4 | 28,249(+9) | |
| Jan 06, 2026 | 1.4 | 28,240(+10) | |
| Jan 05, 2026 | 1.4 | 28,230(+3) | |
| Jan 04, 2026 | 1.4 | 28,227(+8) | |
| Jan 03, 2026 | 1.4 | 28,219(+7) | |
| Jan 02, 2026 | 1.4 | 28,212(-1) | |
| Jan 01, 2026 | 1.4 | 28,213(+5) | |
| Dec 31, 2025 | 1.4 | 28,208 |
📊 AI Summary
Customer sentiment for IKEA on Trustpilot appears generally positive, evidenced by a high current rating and a large majority of 5-star reviews. Common positive feedback centers around product quality and value, while recurring negative points involve delivery issues and customer service responsiveness.
What customers like
- Products are often described as good quality for the price point.
- Many customers appreciate the value proposition of IKEA furniture.
- Assembly instructions are sometimes noted as being clear and easy to follow.
Main concerns
- Significant frustration regarding long delivery times and scheduling issues.
- Complaints about difficulties reaching customer service for support or issue resolution.
- Issues with missing parts or damaged items upon arrival are frequently mentioned.
Key Themes
Delivery and Logistics FailuresProduct Value vs. QualityCustomer Support Accessibility
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano