IDShield rating history
Identity Protection ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About IDShield
IDShield provides comprehensive identity theft protection services for individuals and families, offering monitoring, alerts for suspicious activity, and full-service identity restoration by licensed private investigators. The service includes features like SSN protection, credit monitoring (1 or 3 bureaus), and cybersecurity tools such as VPN and malware protection. They aim to provide peace of mind through continuous monitoring and expert assistance in case of fraud.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
IDShield generally receives very positive feedback, reflected in its 4.7/5 rating from 608 reviews. Customers frequently praise the professionalism, knowledge, and helpfulness of the support staff, particularly when dealing with actual identity theft incidents or scams. While most experiences are excellent, a few reviews mention minor issues with account management or the sensitivity of alerts.
What customers like
- Exceptional and knowledgeable customer service representatives who provide clear guidance during identity theft concerns.
- Provides peace of mind through effective monitoring and alerts regarding suspicious activity.
- Full-service identity restoration support from licensed private investigators is highly valued.
Main concerns
- One instance of an account being removed while payments were still being taken.
- Alerts can sometimes be overly sensitive to minor financial changes.
- A password expired without prior notification.
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