HostPapa rating history
Web Hosting ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
2,646
Verified customer feedback
About HostPapa
HostPapa is a web hosting provider offering a range of services including standard cPanel hosting, optimized WordPress hosting, VPS hosting, and dedicated servers. They cater primarily to small businesses, providing essential tools for website building, domain registration, and email hosting.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 2,646 | |
| Jan 08, 2026 | 4.7 | 2,646 | |
| Jan 07, 2026 | 4.7 | 2,646 | |
| Jan 06, 2026 | 4.7 | 2,646(-1) | |
| Jan 05, 2026 | 4.7 | 2,647 | |
| Jan 04, 2026 | 4.7 | 2,647 | |
| Jan 03, 2026 | 4.7 | 2,647(-3) | |
| Jan 02, 2026 | 4.7 | 2,650(+1) | |
| Jan 01, 2026 | 4.7 | 2,649(+1) | |
| Dec 31, 2025 | 4.7 | 2,648 |
📊 AI Summary
HostPapa receives overwhelmingly positive feedback, with customers frequently praising the knowledgeable, patient, and professional nature of their support staff across phone, chat, and ticket channels. Key themes revolve around effective problem resolution, especially for complex issues like email setup and domain transfers, leading to high customer satisfaction.
What customers like
- Exceptional and patient customer support staff (frequently naming specific agents)
- Knowledgeable technicians who effectively resolve complex technical issues (e.g., email, domain changes)
- Fast and efficient resolution times across various support channels (phone, chat)
Main concerns
- One reviewer noted that initial chat/email support was inadequate for their expertise level, requiring escalation to phone support.
- One review mentioned needing 'quite a few back and forth' interactions to resolve a months-long issue.
- One reviewer experienced repeated calls/interactions before resolution was achieved.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano