HomeExchange rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
24,434
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.7 | 24,434(+19) | |
| Jan 09, 2026 | 4.7 | 24,415(+31) | |
| Jan 08, 2026 | 4.7 | 24,384(+48) | |
| Jan 07, 2026 | 4.7 | 24,336(+41) | |
| Jan 06, 2026 | 4.7 | 24,295(+37) | |
| Jan 05, 2026 | 4.7 | 24,258(+40) | |
| Jan 04, 2026 | 4.7 | 24,218(+14) | |
| Jan 03, 2026 | 4.7 | 24,204(+24) | |
| Jan 02, 2026 | 4.7 | 24,180(+28) | |
| Jan 01, 2026 | 4.7 | 24,152 |
📊 AI Summary
HomeExchange generally maintains a very high rating, suggesting strong overall customer satisfaction, though the recent reviews indicate some recurring issues related to platform usability and specific exchange experiences. Positive feedback frequently praises the concept and the community aspect, while negative comments often focus on the complexity of the platform or issues arising during specific home swaps.
What customers like
- The core concept of home swapping is highly valued by users.
- Many users report successful and enjoyable exchanges, highlighting the community feel.
- The value proposition compared to traditional accommodation is frequently mentioned positively.
Main concerns
- Some users find the platform interface or process for arranging swaps to be complicated or confusing.
- Occasional issues arise regarding property condition discrepancies or communication during the actual exchange.
- A few reviews mention difficulties or frustrations with customer support resolution times.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano