HK PARTS rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
8,647
Verified customer feedback
Recent Change
+4new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 8,647(+4) | |
| Jan 08, 2026 | 4.7 | 8,643(+12) | |
| Jan 07, 2026 | 4.7 | 8,631(+32) | ↑+0.10 |
| Jan 06, 2026 | 4.6 | 8,599(+32) | ↓-0.10 |
| Jan 05, 2026 | 4.7 | 8,567 | |
| Jan 04, 2026 | 4.7 | 8,567 | |
| Jan 03, 2026 | 4.7 | 8,567(+1) | ↑+0.10 |
| Jan 02, 2026 | 4.6 | 8,566(+1) | |
| Jan 01, 2026 | 4.6 | 8,565 | |
| Dec 31, 2025 | 4.6 | 8,565 |
📊 AI Summary
Customer sentiment for HK PARTS appears generally positive, driven by high ratings, though recent reviews indicate some recurring issues with shipping speed and product accuracy. Customers frequently praise the quality of the parts received and the helpfulness of support staff, but delays in delivery and receiving incorrect items are notable pain points.
What customers like
- High quality of the parts received, with one user stating 'The components are robust and exactly as described.'
- Excellent customer service interaction, specifically mentioning support staff resolving issues quickly.
- Fast processing time for orders that were shipped promptly.
Main concerns
- Significant delays in shipping and delivery times, with multiple recent reviews complaining about waiting weeks longer than expected.
- Inaccurate order fulfillment, where customers received the wrong part number or quantity.
- Difficulty reaching support via phone during peak hours.
Key Themes
Shipping & Logistics ReliabilityProduct Quality & AccuracyCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano