Helloice rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
11,027
Verified customer feedback
Recent Change
+13new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 11,027(+13) | |
| Jan 08, 2026 | 4.7 | 11,014(+14) | |
| Jan 07, 2026 | 4.7 | 11,000(+21) | |
| Jan 06, 2026 | 4.7 | 10,979 |
📊 AI Summary
Customer sentiment for Helloice appears largely positive, driven by high satisfaction with product quality and fast shipping, although a notable minority of reviews point to issues with customer service responsiveness and occasional delays in delivery.
What customers like
- Customers frequently praise the high quality and aesthetic appeal of the jewelry, often mentioning items look 'even better in person'.
- Shipping speed is a common positive point, with many reviewers noting quick delivery times.
- The value for money, especially considering the perceived quality, is frequently highlighted as a strong point.
Main concerns
- Several recent reviews cite significant difficulties in reaching customer support regarding order issues or returns.
- A recurring complaint involves delays in order processing or shipping that extend beyond initial estimates.
- Some users reported issues with the durability or tarnishing of certain pieces after a short period of wear.
Key Themes
Product Quality & AestheticsShipping & Fulfillment SpeedCustomer Service ResponsivenessValue Proposition
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano