Hello Alpha rating history
Historical rating trends and review volume analysis
Current Rating
4.1
4.1
Total Reviews
8,268
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.1 | 8,268 | |
| Jan 09, 2026 | 4.1 | 8,268 | |
| Jan 08, 2026 | 4.1 | 8,268(+1) | |
| Jan 07, 2026 | 4.1 | 8,267 | |
| Jan 06, 2026 | 4.1 | 8,267 | |
| Jan 05, 2026 | 4.1 | 8,267 | |
| Jan 04, 2026 | 4.1 | 8,267 | |
| Jan 03, 2026 | 4.1 | 8,267 | |
| Jan 02, 2026 | 4.1 | 8,267 | |
| Jan 01, 2026 | 4.1 | 8,267 |
📊 AI Summary
Customer sentiment for Hello Alpha appears generally positive, supported by a high current rating and a large volume of reviews. Positive feedback frequently mentions excellent customer service and product quality, while recurring negative points center on issues with delivery times and occasional billing discrepancies.
What customers like
- Exceptional customer service, with one user noting 'the support team resolved my issue in under 5 minutes.'
- High satisfaction with the core product quality, described by several users as 'reliable and top-tier.'
- Ease of use and intuitive interface mentioned positively in multiple recent reviews.
Main concerns
- Significant complaints regarding slow or delayed shipping/delivery times.
- Several recent 1-star reviews cite unexpected or incorrect billing charges that were difficult to resolve.
- A few users reported that the mobile application occasionally crashes or lags.
Key Themes
Customer Support EfficiencyProduct Reliability/QualityLogistics and Delivery SpeedBilling Accuracy
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano