Gumroad rating history
E-commerce Platform / Creator Economy ToolHistorical rating trends and review volume analysis
Current Rating
Total Reviews
359
Verified customer feedback
About Gumroad
Gumroad is an online platform designed to enable creators to sell digital products directly to consumers, including video lessons, subscriptions, and various digital assets. It emphasizes ease of use for beginners to start selling side projects with minimal technical expertise. The platform handles payment processing and storefront customization, aiming to facilitate creators in earning income from their knowledge and ideas.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.3 | 359 | |
| Jan 09, 2026 | 1.3 | 359 | |
| Jan 08, 2026 | 1.3 | 359 | |
| Jan 07, 2026 | 1.3 | 359 | |
| Jan 06, 2026 | 1.3 | 359 | |
| Jan 05, 2026 | 1.3 | 359 | |
| Jan 04, 2026 | 1.3 | 359 | |
| Jan 03, 2026 | 1.3 | 359 | |
| Jan 02, 2026 | 1.3 | 359 | |
| Jan 01, 2026 | 1.3 | 359 |
📊 AI Summary
Gumroad presents a significant disconnect between its marketing as an easy-to-use platform for creators and the actual user experience, which is overwhelmingly negative. The primary complaints revolve around severe issues with payment processing, including withheld earnings, account suspensions without warning, and non-existent customer support. While the website promotes simplicity and creator success stories, customer reviews indicate a platform that actively hinders sellers and fails to support buyers.
What customers like
- Website claims ease of use for beginners to start selling digital products.
- Website highlights testimonials of creators earning significant income.
- Website advertises flexible payment options (one-time, recurring) and storefront customization.
Main concerns
- Widespread issues with withheld payouts and account suspensions without clear reason.
- Customer support is described as non-existent, relying on unhelpful chatbots.
- Problems reported by buyers regarding product delivery, download speeds, and lack of dispute resolution.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano