GOTRAX rating history
Historical rating trends and review volume analysis
Current Rating
3.8
3.8
Total Reviews
2,251
Verified customer feedback
Recent Change
+3new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 07, 2026 | 3.8 | 2,251(+3) | |
| Jan 06, 2026 | 3.8 | 2,248(+3) | |
| Jan 05, 2026 | 3.8 | 2,245 | |
| Jan 04, 2026 | 3.8 | 2,245(+3) | |
| Jan 03, 2026 | 3.8 | 2,242(+2) | |
| Jan 02, 2026 | 3.8 | 2,240 | |
| Jan 01, 2026 | 3.8 | 2,240 | |
| Dec 31, 2025 | 3.8 | 2,240 | |
| Dec 30, 2025 | 3.8 | 2,240 |
📊 AI Summary
GOTRAX generally maintains a positive reputation, evidenced by a high overall rating and a large volume of positive reviews focusing on product performance and value. However, a significant minority of recent reviews point to recurring issues with customer service responsiveness and durability concerns, particularly regarding battery life or component failure after initial use.
What customers like
- Scooters are praised for being fun and great for commuting, with one user noting their GXL V2 is 'perfect for getting around campus.'
- Customers frequently mention the good value for the price point, describing the scooters as 'solid' and 'worth the money.'
- The ease of assembly and initial setup is often highlighted as a positive experience.
Main concerns
- Multiple recent reviews cite significant issues with customer support, stating that responses are slow or non-existent when trying to resolve warranty claims or technical problems.
- Durability concerns are present, with reports of batteries failing prematurely or components breaking shortly after the return window closes.
- Some users experienced issues with shipping or receiving damaged packaging, leading to immediate operational problems.
Key Themes
Customer Service ResponsivenessProduct Value vs. Long-Term DurabilityCommuting/Recreational Performance
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano