Google Cloud rating history
Cloud Computing PlatformHistorical rating trends and review volume analysis
Current Rating
Total Reviews
30
Verified customer feedback
About Google Cloud
Google Cloud provides a comprehensive suite of cloud computing services, focusing on infrastructure, data analytics, AI/ML capabilities (powered by Gemini), and developer tools. They offer solutions for businesses to build, deploy, and scale applications, manage data, and leverage generative AI.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.5 | 30 | |
| Jan 08, 2026 | 1.5 | 30 | |
| Jan 07, 2026 | 1.5 | 30 | |
| Jan 06, 2026 | 1.5 | 30 | |
| Jan 05, 2026 | 1.5 | 30 | |
| Jan 04, 2026 | 1.5 | 30 | |
| Jan 03, 2026 | 1.5 | 30 | |
| Jan 02, 2026 | 1.5 | 30 | |
| Jan 01, 2026 | 1.5 | 30 | |
| Dec 31, 2025 | 1.5 | 30 |
📊 AI Summary
Customer sentiment for Google Cloud is overwhelmingly negative, driven primarily by severe issues with billing, unexpected charges, and the inability to reach effective customer support. While the website highlights advanced AI and infrastructure offerings, reviews indicate significant frustration with hidden costs, difficulty managing accounts, and a lack of transparent support channels.
What customers like
- Website promotes advanced AI capabilities like Gemini and Vertex AI.
- Offers $300 in free credits for new customers.
- Provides a wide range of services including compute, storage, databases, and analytics.
Main concerns
- Extremely poor and inaccessible customer support, often described as hidden or non-existent.
- Frequent complaints about unexpected and difficult-to-understand billing charges, often overriding free credits.
- Difficulty managing accounts, including issues with updating payment methods, canceling services, and setting hard spending limits.
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano