Goldstar rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Goldstar maintains a strong overall rating, driven by positive feedback on product quality and efficient delivery. However, a recurring issue involves difficulties with customer service responsiveness and complex return processes, which detracts from the otherwise positive customer experience.
What customers like
- Product quality is frequently praised, with one user noting the 'excellent build quality' of their purchase.
- Delivery speed is a strong point, with multiple reviews mentioning 'fast shipping' and receiving items ahead of schedule.
- Ease of initial ordering and website navigation is generally well-received.
Main concerns
- Customer service response times are a major pain point, with several customers reporting being 'ignored for days' when seeking support.
- The returns and exchange process is described as 'overly complicated' and 'bureaucratic'.
- A few reviews mentioned receiving items that were 'slightly damaged' upon arrival, suggesting packaging issues.
Key Themes
Product Quality vs. Post-Sale SupportDelivery EfficiencyCustomer Service Accessibility
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Monthly comparisons powered by GPT-5-nano