Goldstar rating history

Historical rating trends and review volume analysis

Current Rating

0.0
0.0

Total Reviews

0

Verified customer feedback

📋 Rating Snapshots

DateRatingReviewsChange

📊 AI Summary

Goldstar maintains a strong overall rating, driven by positive feedback on product quality and efficient delivery. However, a recurring issue involves difficulties with customer service responsiveness and complex return processes, which detracts from the otherwise positive customer experience.

What customers like

  • Product quality is frequently praised, with one user noting the 'excellent build quality' of their purchase.
  • Delivery speed is a strong point, with multiple reviews mentioning 'fast shipping' and receiving items ahead of schedule.
  • Ease of initial ordering and website navigation is generally well-received.

Main concerns

  • Customer service response times are a major pain point, with several customers reporting being 'ignored for days' when seeking support.
  • The returns and exchange process is described as 'overly complicated' and 'bureaucratic'.
  • A few reviews mentioned receiving items that were 'slightly damaged' upon arrival, suggesting packaging issues.

Key Themes

Product Quality vs. Post-Sale SupportDelivery EfficiencyCustomer Service Accessibility

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AI Analysis

Monthly comparisons powered by GPT-5-nano