Go Buses rating history
Historical rating trends and review volume analysis
Current Rating
3.0
3.0
Total Reviews
7,446
Verified customer feedback
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.0 | 7,446 | |
| Jan 08, 2026 | 3.0 | 7,446 | |
| Jan 07, 2026 | 3.0 | 7,446 | |
| Jan 06, 2026 | 3.0 | 7,446 | |
| Jan 05, 2026 | 3.0 | 7,446 | |
| Jan 04, 2026 | 3.0 | 7,446 | |
| Jan 03, 2026 | 3.0 | 7,446 | |
| Jan 02, 2026 | 3.0 | 7,446 | |
| Jan 01, 2026 | 3.0 | 7,446 | |
| Dec 31, 2025 | 3.0 | 7,446 |
📊 AI Summary
Go Buses generally maintains a high rating, though recent reviews suggest a mixed experience with significant praise for the drivers and ease of booking, contrasted by recurring complaints about delays and cleanliness issues on some routes.
What customers like
- Drivers are frequently described as 'friendly' and 'professional,' often going 'above and beyond' to assist passengers.
- The online booking process is consistently highlighted as 'simple' and 'efficient.'
- Value for money is often mentioned, with customers feeling the fares are reasonable for the service provided.
Main concerns
- Significant frustration exists regarding punctuality, with multiple reviews citing 'unacceptable delays' of 30 minutes or more.
- Cleanliness standards appear inconsistent; several recent reviews mention 'dirty seats' or 'unpleasant odors' on certain buses.
- Issues with luggage storage space being inadequate or poorly managed on busy routes are noted.
Key Themes
Staff Professionalism (High)Schedule Reliability (Low)Vehicle Maintenance/Cleanliness (Inconsistent)
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano