Getty Images rating history
Media Licensing / Stock PhotographyHistorical rating trends and review volume analysis
Current Rating
Total Reviews
120
Verified customer feedback
About Getty Images
Getty Images is a stock media company that provides users with licenses to use a vast library of images, including high-quality and specific visual content for various purposes. They offer subscription plans, credit packages, and tools like AI image generation, often requiring users to register and provide payment details.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 1.3 | 120 | |
| Jan 05, 2026 | 1.3 | 120 | |
| Jan 04, 2026 | 1.3 | 120 | |
| Jan 03, 2026 | 1.3 | 120 | |
| Jan 02, 2026 | 1.3 | 120 | |
| Jan 01, 2026 | 1.3 | 120 | |
| Dec 31, 2025 | 1.3 | 120 | |
| Dec 30, 2025 | 1.3 | 120 | |
| Dec 29, 2025 | 1.3 | 120 | |
| Dec 28, 2025 | 1.3 | 120 |
📊 AI Summary
Customer sentiment towards Getty Images is overwhelmingly negative, reflected by the 1.3/5 overall rating. The primary complaints revolve around deceptive subscription practices, difficulty canceling, unexpected charges after free trials, and poor customer service regarding refunds.
What customers like
- The website content suggests they offer a large library of images (implied by the ViewStock reference).
- Customer service representatives were available via chat and phone to discuss specific image needs (though this interaction often led to negative outcomes).
- The service provides access to high-quality images for professional use.
Main concerns
- Deceptive subscription models, including automatic charging after 'free trials' without adequate notification.
- Refusal to issue refunds, even shortly after charges, citing strict 'no refund' policies.
- Difficulty and intentional complexity in canceling subscriptions, sometimes involving high cancellation fees.
- Issues with image quality or accuracy, such as receiving cropped images despite specific requests.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano