FSAstore.com rating history
Historical rating trends and review volume analysis
Current Rating
3.4
3.4
Total Reviews
46,930
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 3.4 | 46,930 | |
| Jan 05, 2026 | 3.4 | 46,930 | |
| Jan 04, 2026 | 3.4 | 46,930 | |
| Jan 03, 2026 | 3.4 | 46,930 | |
| Jan 02, 2026 | 3.4 | 46,930 | |
| Jan 01, 2026 | 3.4 | 46,930 | |
| Dec 31, 2025 | 3.4 | 46,930(-6) | |
| Dec 30, 2025 | 3.4 | 46,936(-3) | |
| Dec 29, 2025 | 3.4 | 46,939 | |
| Dec 28, 2025 | 3.4 | 46,939 |
📊 AI Summary
Customer sentiment for FSAstore.com appears generally positive, evidenced by a high overall rating and a large volume of 5-star reviews, though recent feedback indicates some recurring issues related to order fulfillment and customer service responsiveness.
What customers like
- Customers frequently praise the ease of using the website and the wide selection of eligible products.
- Several recent reviews mention quick processing and shipping once the order was successfully placed.
- The benefit of using FSA/HSA funds easily is a recurring positive point.
Main concerns
- A significant number of recent negative reviews cite issues with orders being canceled without clear explanation or long delays in shipping.
- Some customers report difficulty reaching customer service or receiving slow responses when issues arise.
- There are complaints regarding the strictness or confusion surrounding FSA/HSA eligibility rules applied at checkout.
Key Themes
Order Fulfillment ReliabilityWebsite Usability and Product SelectionCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano