Foxit PDF Editor rating history
SaaS / SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Foxit PDF Editor
Foxit PDF Editor is a software provider offering a comprehensive suite of tools for creating, editing, signing, and managing PDF documents. They position themselves as a leading alternative to Adobe, providing solutions for individuals and enterprises, including AI-powered assistants and integration with cloud services.
📋 Rating Snapshots
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📊 AI Summary
Foxit PDF Editor receives overwhelmingly negative customer feedback, despite the website promoting robust features and being a top alternative to Adobe. The primary complaints revolve around severe issues with licensing, billing practices (difficulty unsubscribing and unwanted charges), and poor customer support, which overshadow the software's functional capabilities.
What customers like
- The software itself is described as powerful and capable of handling complex PDF issues when it works.
- Some users appreciate the ability to edit PDFs like a word processor and the integration of eSign capabilities.
- The AI Assistant features are highlighted on the website as a key differentiator.
Main concerns
- Widespread reports of aggressive and deceptive billing practices, including difficulty canceling subscriptions and unauthorized charges.
- Severe customer support issues, with users unable to reach live support, receiving unhelpful chatbot responses, or being directed to purchase new licenses for malfunctioning paid versions.
- Licensing and activation problems, with paid versions suddenly becoming unlicensed or requiring reinstallation/repurchasing after updates.
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