Firefox rating history
SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Firefox
Firefox, developed by Mozilla, is a web browser that positions itself as a privacy-focused and customizable alternative to mainstream browsers. It offers features like ad and tracker blocking, password management, and cross-device synchronization. The company emphasizes its non-profit status and commitment to user control over their internet experience.
📋 Rating Snapshots
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📊 AI Summary
Firefox has an overwhelmingly negative customer sentiment, reflected in its low 1.8/5 rating from 376 reviews. The primary complaints revolve around frequent, disruptive updates that often break functionality, cause performance issues like slow loading and crashes, and lead to lost settings or tabs. Users also express distrust regarding company decisions, such as shutting down acquired tools and perceived changes in privacy policies.
What customers like
- Strong customization options and extensions like uBlock Origin and NoScript.
- Positive view from some users who appreciate its focus on privacy and customization over generic browsers.
- Features like ad/tracker blocking and password manager are highlighted on the website.
Main concerns
- Frequent, mandatory updates that degrade performance, cause crashes, and reset user settings or extensions.
- Loss of critical data, such as open tabs, after updates or crashes.
- User distrust stemming from company actions, including shutting down acquired services (Fakespot, Pocket) and perceived privacy violations.
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Monthly comparisons powered by GPT-5-nano