Fingerhut rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Customer sentiment for Fingerhut appears mixed, with a significant number of 5-star reviews suggesting satisfaction with product availability or service, balanced by notable complaints, particularly concerning shipping delays and issues with billing or account management. While many customers seem happy, the volume of negative feedback points to inconsistent operational execution.
What customers like
- Customers appreciate the ability to purchase items, often citing satisfaction with the products received.
- Some users mention positive experiences with customer service resolving specific issues.
- The financing or credit options appear to be a draw for a segment of the customer base.
Main concerns
- Frequent complaints about extremely slow shipping times, with items taking weeks to arrive.
- Significant frustration regarding billing errors, unexpected charges, or difficulties managing payments online.
- Issues with the quality or accuracy of product descriptions compared to what was actually delivered.
Key Themes
Shipping and Fulfillment SpeedBilling and Account Management AccuracyProduct Availability/Selection
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano