Experian rating history
Credit Reporting and Financial ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
90,877
Verified customer feedback
Recent Change
About Experian
Experian is a major consumer credit reporting agency that provides services related to credit monitoring, identity theft protection, and credit score management. The company offers tools like Experian Boost to help users improve their credit scores by including utility and recurring bill payments. They also provide security features such as credit locking and dark web monitoring.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.1 | 90,877(+9) | |
| Jan 09, 2026 | 4.1 | 90,868(+3) | |
| Jan 08, 2026 | 4.1 | 90,865(+4) | |
| Jan 07, 2026 | 4.1 | 90,861(+8) | |
| Jan 06, 2026 | 4.1 | 90,853(+16) | |
| Jan 05, 2026 | 4.1 | 90,837(+15) | |
| Jan 04, 2026 | 4.1 | 90,822(+13) | |
| Jan 03, 2026 | 4.1 | 90,809(+82) | |
| Jan 02, 2026 | 4.1 | 90,727(+101) | |
| Jan 01, 2026 | 4.1 | 90,626 |
📊 AI Summary
Experian generally receives positive feedback, with an overall rating of 4.1/5, largely driven by the effectiveness of features like Experian Boost in raising credit scores and robust identity theft protection services. Customers appreciate the ease of use of the app for tracking scores and the security alerts provided. However, some users express frustration with the cost of premium services and occasional issues with feature usability or data reporting delays.
What customers like
- Experian Boost effectively raises credit scores by including utility and recurring bill payments.
- Strong identity theft protection, including dark web monitoring and daily fraud alerts.
- Helpful for understanding credit score factors and tracking progress.
Main concerns
- Frustration with the monthly cost of premium identity protection services.
- Difficulty finding options to unlock a locked credit file.
- Inconsistencies in score updates or delays in reporting paid-off charges.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano