Etsy rating history
E-commerce MarketplaceHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Etsy
Etsy is a global online marketplace connecting people who make, sell, and buy unique, handmade, vintage, and custom items. The platform aims to support small businesses and creative entrepreneurs by facilitating direct connections between sellers and buyers.
📋 Rating Snapshots
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📊 AI Summary
Etsy receives overwhelmingly negative feedback, reflected in its 1.4/5 rating, with severe complaints regarding customer support, platform integrity, and seller/buyer protection. Key issues include unresponsive sellers, the proliferation of AI-generated or dropshipped items replacing handmade goods, and poor handling of scams and transaction issues by Etsy support.
What customers like
- The platform historically offered unique, handmade, and vintage items.
- Etsy promotes itself as a community supporting small businesses and sustainability goals.
- Website highlights current deals and curated gift guides.
Main concerns
- Customer support is consistently described as non-existent, unhelpful, and slow, often failing to protect buyers or sellers.
- The platform is perceived as being flooded with AI-generated content and dropshipped items, undermining its core mission of handmade goods.
- Serious issues with transaction integrity, including non-delivery of items, scams, illegal advertising practices, and unfair account suspensions/fund holds for sellers.
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