etrailer rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
7,397
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.6 | 7,397 | |
| Jan 07, 2026 | 4.6 | 7,397 | |
| Jan 06, 2026 | 4.6 | 7,397 |
📊 AI Summary
etrailer generally maintains a very high customer satisfaction rating, evidenced by the overwhelming majority of 5-star reviews. Customers frequently praise the excellent product selection, competitive pricing, and the speed and accuracy of shipping. However, a small but notable segment of negative reviews points to issues with customer service responsiveness and occasional problems with incorrect or damaged item fulfillment.
What customers like
- Fast shipping and accurate order fulfillment are frequently mentioned.
- Customers appreciate the wide selection of products available.
- Pricing is often cited as competitive and fair.
Main concerns
- Difficulty reaching customer service or slow response times when issues arise.
- Occasional reports of receiving the wrong item or damaged packaging.
- Some frustration regarding return processing times.
Key Themes
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano