ERPNext rating history

SaaS / Open Source Software

Historical rating trends and review volume analysis

Current Rating

3.2

Total Reviews

Verified customer feedback

About ERPNext

ERPNext provides a comprehensive, 100% open-source Enterprise Resource Planning (ERP) software suite designed to manage various business functions including accounting, CRM, manufacturing, inventory, and HR. The platform emphasizes flexibility, customization via a no-code/low-code builder, and aims to be a cost-effective alternative to expensive proprietary ERP systems.

🏢 Technology / Enterprise Resource PlanningOpen Source ERPBusiness ManagementCustomizableNo-Code BuilderCloud ERP

📈

Rating & Reviews Trend

📊

Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

Date	Rating	Reviews
Jan 07, 2026	3.2	2
Jan 06, 2026	3.2	2
Jan 05, 2026	3.2	2
Jan 04, 2026	3.2	2
Jan 03, 2026	3.2	2
Jan 02, 2026	3.2	2
Jan 01, 2026	3.2	2
Dec 31, 2025	3.2	2
Dec 30, 2025	3.2	2
Dec 29, 2025	3.2	2

📊 AI Summary

Customer sentiment for ERPNext is mixed, reflecting a strong dichotomy between the product's capabilities and the support experience. While one user highly praises the platform as an excellent, customizable suite for managing multiple businesses, another reports severe frustration due to a lack of support and unresolved bugs, particularly when not subscribed to a paid support plan.

What customers like

Excellent, highly-customizable suite of tools for company management.
Well-designed platform suitable for various business needs (accounting, CRM, manufacturing, etc.).
Recommended for use across multiple businesses with success and satisfaction.

Main concerns

Lack of support when not on the paid support plan ($40/month).
System bugs created by the vendor requiring paid support to fix.
Extremely slow or non-existent response times to support tickets (e.g., 7 days with zero response).

💡 About This Data

Daily Updates

Data is refreshed every 24 hours

AI Analysis