Equifax rating history
Financial Data & Credit ReportingHistorical rating trends and review volume analysis
Current Rating
Total Reviews
334
Verified customer feedback
About Equifax
Equifax is a major credit bureau that provides consumers with access to their credit reports, scores, and monitoring services. The company offers various personal and business products focused on credit monitoring, identity theft protection, and fraud alerts. They also facilitate credit report disputes and provide educational resources on personal finance and credit management.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.2 | 334 | |
| Jan 08, 2026 | 1.2 | 334(+1) | |
| Jan 07, 2026 | 1.2 | 333 | |
| Jan 06, 2026 | 1.2 | 333 | |
| Jan 05, 2026 | 1.2 | 333 | |
| Jan 04, 2026 | 1.2 | 333 | |
| Jan 03, 2026 | 1.2 | 333 | |
| Jan 02, 2026 | 1.2 | 333 | |
| Jan 01, 2026 | 1.2 | 333 | |
| Dec 31, 2025 | 1.2 | 333 |
📊 AI Summary
Equifax receives overwhelmingly negative feedback, reflected in its 1.2/5 rating, with customers citing severe issues across customer service, account management, and technical functionality. The primary complaints revolve around impossible-to-resolve account errors, unresponsive and difficult-to-understand customer support, and frustrating billing practices, particularly concerning free trials and cancellations.
What customers like
- Website offers free weekly credit reports and scores.
- Provides tools for placing security freezes and fraud alerts.
- Offers various paid monitoring plans (Equifax Complete) for identity protection.
Main concerns
- Extremely poor and unresponsive customer service, including long hold times and agents who are difficult to understand.
- Significant difficulty in correcting personal data errors (like birthdays) or canceling services, leading to ongoing charges.
- Outdated technology and frustrating online processes for downloading reports or managing accounts.
💡 About This Data
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AI Analysis
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