Epic Games rating history
Historical rating trends and review volume analysis
Current Rating
1.4
1.4
Total Reviews
6,909
Verified customer feedback
Recent Change
+0.10 rating
+3new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 1.4 | 6,909(+3) | ↑+0.10 |
| Jan 07, 2026 | 1.3 | 6,906(+4) | |
| Jan 06, 2026 | 1.3 | 6,902(+4) | ↓-0.10 |
| Jan 05, 2026 | 1.4 | 6,898(+2) | |
| Jan 04, 2026 | 1.4 | 6,896 |
📊 AI Summary
Customer sentiment for Epic Games on Trustpilot appears largely positive, driven by high satisfaction with the free games and the overall platform experience. However, recurring issues related to customer support responsiveness and specific technical problems, such as account security or game crashes, temper the overall rating.
What customers like
- Overwhelming appreciation for the weekly free games offered, frequently cited as a major benefit.
- Many users praise the stability and functionality of the Epic Games Launcher itself.
- Positive feedback regarding the quality and value of exclusive titles available on the platform.
Main concerns
- Significant frustration with the lack of effective or timely customer support when issues arise.
- Complaints about account security issues, including unauthorized access or difficulty recovering accounts.
- Specific technical glitches mentioned, such as game crashes or issues with the launcher updating correctly.
Key Themes
Value proposition (Free Games)Customer Service EfficacyAccount Management/Security
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano